Client's documents

Ukrainian Mediation Center (UMC)

  1. You will be asked to sign an agreement for mediator services. This agreement states:
  • Principles of mediation (negotiation) procedure: transparency, voluntariness for participants;
  • Data confidentiality: information obtained during mediation cannot be used in court or to the detriment of the other party;
  • According to the agreement, the mediator receives immunity as a witness and cannot be summoned to court. This ensures the independence and impartiality of the mediator.
  1. The Center offers transparent prices for services, coordinates them with the client.
  • You pay primarily for professional mediator services in arranging and conducting the negotiation/mediation procedure.
  • We are motivated by the added bonus, the contingent fee. But, truly speaking, we do not guarantee 100% percent resulty. Our experience shows that 80% of well-organized mediation is successful for our clients.
  • If the parties cannot reach an agreement for various reasons, which is approximately 20% of the cases, the mediator proposes to complete the procedure to save your time and money.
  1. We do not guarantee reconciliation between the parties. Commercial mediation is first and foremost a business dispute resolution.
  • Commercial mediation does not necessarily end in your reconciliation with your opponent. But often former business partners re-establish business and personal relationships because the mediator helps you and your opponent to express opinions and be heard by one another.
  1. The mediator should not seek to impose a mutually agreed solution on the parties.
  • The task of the mediator is to create productive and comfortable conditions for business communication on the subject of dispute resolution.
  • Even when opponents do not agree on the mediation table, they understand the causes and change their behavior in such conflicts as they prevent new ones.

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Contact Information

Ukraine, Kyiv, Voloska 8/5 str.
4 NaUKMA building, 4th floor
tel.:+38 (044) 490-66-35
fax:+38 (044) 425-77-81
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Any part of these materials cannot be reflected or used in a different way
in any other form without a written consent of the people who possess copyright.

© 2009, Ukrainian Mediation Center
[UMC], kmbs