Alternative ways of resolving conflicts

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About Alternative Dispute Resolution

Alternative Dispute Resolution (ADR) -

is a group of processes through which disputes and conflicts are resolved without engaging legal proceedings.

The two main types of ADR are arbitration and mediation.

Arbitration - is a process whereby two parties come together before a neutral third party who is a trained arbitrator, who listens to both sides and then issues a decision which may be binding or non-binding, depending on what the parties have agreed to in advance (usually in a contract). In effect, arbitration creates a private court system. If one of the parties does not want to adhere to the terms of the decision, it might need to be enforced through the public courts.

International arbitration is used when the parties or the subject of the dispute are based in different jurisdictions. Usually the parties have entered into an agreement which indicates to which international arbitration court the case should be referred. This type of arbitration is also used by governments to resolve international disputes.

Domestic arbitration is used when the parties reside in or have a business registered in the same country and refer the dispute to an arbitration court in that country.

Mediation is a dispute resolution method in which an intermediary (mediator) helps the parties to the conflict establish a process of communication and analyze the situation in a way that allows them to make a decision on their own that would satisfy the interests and needs of all participants to the conflict. In contrast with a formal judicial or arbitration procedure, the parties reach an agreement voluntarily during mediation, and the mediator doesn’t make the decision for them

Mediator is a neutral third-party to the dispute (a specially trained intermediary), who assists the parties in reaching a mutually acceptable agreement to settle the dispute, focusing on interests of the parties rather than on the legal positions or contractual rights. 

Commercial mediation is a process of resolving disputes in commercial matters between parties not subordinated to one other. These can be disputes related to corporate governance or other issues without a clear line of authority. External independent mediators are engaged to conduct commercial mediation. The parties have an equal opportunity to select an independent mediator. 

Work-place mediation is a process of resolving conflicts within a single organization. The mediator is either an in-house or external independent mediator. Workplace mediation should normally be a part of an organization’s conflict management system. 

Advantages of ADR compared to judicial proceedings:

  • In subject of procedure — dominant position of the parties
  • In object of procedure — main attention is given to real interests rather than dry facts
  • In organization of procedure — flexibility and informality
  • In results and consequences — mutually acceptable decision is jointly elaborated by the parties 

Principles of Mediation:

  • Voluntary
  • Confidential
  • Sincere intentions to settle the dispute
  • Impartial intermediary
  • Competence of the parties
  • Informal and flexible mediation procedure 

Advantages of Mediation:

  • Saves time
  • Cost efficient
  • Ability to shape the final decision
  • Confidentiality of the process
  • Possibility to preserve or restore business relations with partners
  • Possibility to prevent similar conflicts in the future
  • Guaranteed execution of the decision (in case of successful mediation)


Comparison of the main dispute resolution processes

 

Private negotiations

Mediation

Litigation

Grounds

Arrangement of negotiations

Arrangement of, and agreement about participation in, mediation

Lawsuit

Nature

Participation subject to parity conditions

Participation subject to parity conditions

Competitive process

Start

One party contacts the other at its own initiative

After being addressed by one party, the UMC can contact the other party

Notification about the court’s preliminary consideration of the case

Difficulties

Absence of a person who can manage the process

Convince the other party to participate in the procedure

Finding out the essence of the dispute; enforcing the decision

Duration

May vary. Negotiations may be protracted because of the lack of process management

Estimated in advance by the parties, controlled by the UMC and the mediator. Voluntary participation motivates the parties to resolve the dispute as quickly as possible

Setting a date for hearing takes significant time. The other party may fail to stand in court. Consequently, court proceedings will be delayed

Degree of the parties' control over the outcome and the process Regulation

High

High

Low

Regulation

Informal procedure

Mediation rules and the Code of Ethics of Mediators

Procedural legislation

Role of lawyers

Cooperative or competitive role depending on the type of negotiations in which they take part

Cooperative role. Efficient contribution to negotiations conducted by a neutral third party. Legal registration of mediation outcomes

Competitive role in the defense process

Role of the neutral third party

 

Mediation during negotiations and fostering of communication (mediator)

Decision making based on the law (judge)

Risks

Absence of an agreement or creation of only a formal agreement

Absence of an agreement

Unforeseeable result and difficulties with enforcing the decision

Procedure for formalizing the result

Oral or written agreement

Oral or written agreement, arrangement

Court ruling or decree

Relations between the parties

Remain indefinite

Improved

May deteriorate and even terminate